Distant World Statement of Privacy

Introduction

Distant World knows how much you care about the way your personal information is used. We are committed to protecting the integrity and confidentiality of your information and appreciate the trust you place in us. We have drawn up this privacy policy to inform you how we collect and use your information in a careful, sensible manner in compliance with the Data Protection Act 1998. By visiting Distant World, you are consenting to the procedures outlined in this statement.

Who Controls The Personal Information Collected?
 

All personal information collected is in the control of Distant World 1015 Christchurch Road, Boscombe East, Bournemouth, BH7 6BD, UK.

How Do We Collect Your Personal Information?
 

The information we gain from you is essential in helping us continually improve the shopping experience of Distant World. There are 3 types of customer information we collect:

• When you visit the site, we use cookies to collect Website usage information and information about your computer and internet connection, including your computer's IP address, the type and version of browser and operating system you use, your internet domain and, if you arrived at Distant World via a link from another Website, the referring URL.
• We will request you enter personal information when you are subscribing to our special email offers or placing an order:
• When you subscribe to Distant World special email offers, we will request your name and email address.
• When you place an order from Distant World, we will request all the personal information required to complete the sale and deliver the item(s) purchased. This information will include: name, address, email address, telephone number, credit card details and shipping information. You will be given the option to receive weekly email specials and Distant World newsletter, targeted mailings and Selected 3rd Party email offers.
• We will receive confirmation of you opening Distant World HTML special offer emails by the use of special image tracking. This information is used as an indication of the popularity of the offer. You can unsubscribe from receiving email offers at any time.

What Is Your Personal Information Used For?

We use your personal information for five primary purposes:

• To alert you to product upgrades, special offers, updated information and other new services from Distant World.
• To support the order process through order confirmation and product despatch notification.
• To make Distant World Website easier for you to use by enabling you to log-in and access your secure personal details.
• To help you personalise your Website experience on Distant World.
• To help us create and deliver Website content most relevant to you.

We also use the information for internal analysis to:

• Identify areas of the Website in need of improvement.
• Build customer profiles to improve the relevancy of the Website.

Do We Share Your Information?
 

Distant World will not share personal information with third parties without your permission, other than for the limited exceptions listed below.

Distant World will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Distant World; (b) protect and defend the rights or property of Distant World, and, (c) act in urgent circumstances to protect the personal safety of the users of Distant World, or the public.

Distant World will not share personal information with third parties without your permission, other than for the limited exceptions listed above. Occasionally, we will send email offers in association with other businesses to specially selected customers of Distant World. In these instances, we do not share any details with the associated business.

How Secure Is Your Personal Information?
 

Distant World recognises that you are increasingly concerned about the protection of personal information from misuse and abuse, and about privacy in general. We constantly review and enhance our technical, physical and managerial procedures in connection with the collection, storage and disclosure personal data in order to protect it from unauthorised access, accidental loss and/or destruction.

We use industry standard 128 bit secure sockets layer (SSL) technology to encrypt sensitive information such as your credit card and other financial information.

It is important to remember to protect yourself against unauthorised access to your password if you use a shared PC. Make sure you sign off or close your browser when you have finished using it.


Do We Transfer Personal Data Overseas?
 

The Internet is a global environment. Using the Internet to collect and process personal data involves the transmission of data on an international basis. By browsing Distant World and communicating electronically with us, you acknowledge and agree to our processing your personal data in this way.

Do We Monitor and/or Record Your Communications?
 

Monitoring or recording of your calls, e-mails, and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, and in order to prevent or detect crime. Please visit the following Websites for further information:
www.dataprotection.gov.uk
www.dti.gov.uk


What Happens If We Change This Statement?
 

Distant World will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Distant World will notify you by placing a notice on the site’s home page for at least 7 days.

Contact Information
 

Distant World welcomes your comments regarding this Statement of Privacy, please contact us or send your request by postal mail.

Data Protection Manager (SAR), Distant World (Europe) Ltd, The Software Centre, 12 Wilford Ind Est, Nottingham NG11 7EP.

Thank you for your trust.

Distant World